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You've heard the terms Generation X and Generation Y. There are plenty of stereotypes associated with each term. Yet when you're responsible for leading a team that spans generations, it's easy to struggle with challenges that vary from attention spans to how to best motivate and...

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Think about the last really big project you were involved with.... How would you describe how it went?

Smooth?
Flawless?
Exactly as planned?

That's not what I usually hear from customers and colleagues! Rather, I'm more apt to hear responses such as "Challenged", "Stressed", or "Lots...