May 4, 2019
How do you win the hearts of your clients? Win the hearts of your team members. That was the core message of a keynote I delivered this morning to a group of business owners.
The idea is straightforward--and so easily missed. We get focused on the customer or client, and that's a good thing. But does it make sense to you that if you win the hearts of your team, they'll do a better job of taking care of your clients?
We had a great discussion this morning and I'd love to hear from you. What have you seen leaders do that ends up LOSING the hearts of their team members? What advice do you have for WINNING the hearts of your followers?
Let's connect on LinkedIn and discuss! I'd love to hear your thoughts! Also, what have you been learning lately? What are you reading? Please e-mail me (show [AT] PeopleAndProjectsPodcast [DOT] com) or leave a message on our Listener Feedback Line (847-550-3747). I look forward to hearing from you!
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Thank you for joining me for this episode of The People and Projects Podcast! Have a great week!
Total Duration 2:13